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Membership FAQ’s

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View our Membership FAQs below

Payments are automatically collected on the 1st of each month and the membership billing cycle is the first to last day of the month.

We do not offer payment holidays. Suspensions are granted for health grounds only and must be supported by official medical documentation. Exceptions may be considered at the discretion of the Membership Manager, under extenuating circumstances

Cancellations must be received in writing (email, online form, letter or paper form).  We operate a minimum one month notice policy – all cancellations must be received by the last day of the month prior to cancellation, or a further month’s subscriptions will be collected.  All memberships will run to the last day of the month of the notice period.

Yes! We have a fantastic value student membership for full-time students, find out more here. We also offer a 10% discount for Blue Light card holders on our adult Tennis, All-In and Core memberships – contact your local centre to find out more and get signed up!

We also have a selection of corporate membership schemes available, please contact us to find out if your organisation is already registered with us, or to find out more about registering your business on our corporate schemes.

We also offer a Passport To Leisure (PTL) discount for households in receipt of selected benefits – please contact us to discuss the best option for you!

Still have a question?

If you didn’t find the answer to your question in our FAQs section please send us your question below and we’ll get back to you ASAP.

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