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FAQ’s

View our FAQs below

With the exception of our Hangar12 and Buckler’s membership, all of our memberships can be used across all of our LED Leisure facilities.

Unfortunately, we do not offer senior citizen discount on our pay as you go activities or our memberships. We do offer Passport to Leisure discount which is 25% discount on any of our activities/memberships if you are eligible for certain means tested benefits or Guaranteed Pension credit.

On our app, you can only book activities for the individual whose account it is logged into. To book for more than one space on the fun splash we recommend booking online on our website or giving your local centre a call. We are working to update the app to improve this.

Snorkels, full faced masks, flippers, balls and inflatables are not permitted in the pool.

The following items are permitted:

  • Kick boards
  • Pull bouys
  • Woggles/noodles
  • Armbands/biscuits
  • Baby seats(inflatable)
  • Dive sticks/sinkers

Main Pool (Exmouth, Sidmouth & Honiton)

  • 1 adult (16+) to – 2 x children under 8 years old (including under 4’s)

Learner Pool (Exmouth Only)

  • 1 adult (16+) to 3x 5-7 years or
  • 1 x 5-7 years and 1 x 0-4 years or
  • 2 x 0-4 years

We aim to keep our pool temperature at 29.5 degrees Celsius

Our following centres are card payment only.

Seaton, Ottery, The Hangar, Axminster, Sidmouth Pool, Sidmouth Leisure, Colyton.

To cancel your monthly direct debit membership, we need one calendar months’ notice of cancellation given to us in writing by one of the following ways-

  • Online or app – thinking of cancelling
  • Completing a form at reception
  • Emailing memberships@ledleisure.co.uk with your name, membership number & postcode

We offer our members an opportunity to ‘Bring a Buddy’. Members can refer their friends and family through our app for a 5-day voucher for £5.

Ocean, Exmouth

  • 20% discount on bowling
  • 10% discount on soft play
  • 10% discount on food and drink at all times
  • 30% discount on room hire for events

*Not valid with any other offers

Exmouth Pavillion

  • 10% discount on food & drink
  • No booking fee for shows

*Not valid with any other offers

Still have a question?

If you didn’t find the answer to your question in our FAQs section please send us your question below and we’ll get back to you ASAP.

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